✉️
Email Enabled
Yes
SMTP delivery active for transactional flows
Notification Settings
Manage email, SMS, push, event-triggered communication, and delivery operations across NearbyEscape.
📱
SMS Enabled
Yes
Provider and OTP route enabled
🔔
Push Coming Soon
Soon
Reserved for mobile app notifications
⚙️
Active Triggers
12
Trigger events currently active
⚠️
Failed Notifications
1
Failed events in recent preview logs
📈
Delivery Rate
98.4%
Based on recent sent vs failed events
Email & SMS Template Center
Manage OTP, booking, payment, refund, KYC, payout, and support templates from the dedicated template center.
Active Templates
13
Email Templates
9
SMS Templates
7
Needs Review
2
Email Settings
ConfiguredEmail notifications enabledEnabled
SMTP statusConfigured
SMTP credentials are stored in environment variables.
SMS Settings
ConfiguredSMS notifications enabledEnabled
OTP SMS enabledEnabled
Booking SMS enabledEnabled
Payment SMS enabledEnabled
Provider credentials are stored in environment variables.
Push Notifications
Coming SoonApp push notifications placeholder
This channel will be enabled for future Android and iOS app support.
Push toggle
Event Trigger Settings
OTP sent
EnabledSend login OTP with resend and expiry context.
SMSEmail
Booking confirmed
EnabledSend booking details and invoice trail.
EmailSMS
Booking cancelled
EnabledNotify user/host and include cancellation reason.
EmailSMS
Payment success
EnabledSend successful payment confirmation.
EmailSMS
Payment failed
EnabledSend retry and support guidance for failure.
EmailSMS
Refund processed
EnabledSend refund confirmation and reference details.
EmailSMS
KYC approved
EnabledNotify host KYC acceptance and next actions.
EmailSMS
KYC rejected
EnabledNotify host rejection reason and resubmission steps.
EmailSMS
Listing approved
EnabledNotify listing approval and public visibility.
Email
Listing rejected
EnabledNotify rejection reasons and edit checklist.
Email
Payout requested
EnabledNotify finance/admin that payout request is raised.
EmailSMS
Payout completed
EnabledNotify host that payout is processed successfully.
EmailSMS
Notification Logs Preview
| Notification ID | Event | Recipient | Channel | Status | Sent Time | Error |
|---|---|---|---|---|---|---|
| NTF-90431 | Booking confirmed | ashish@example.com | Sent | 2026-05-19 08:21 UTC | — | |
| NTF-90432 | Payment failed | +91-9898990001 | SMS | Pending | 2026-05-19 08:23 UTC | — |
| NTF-90433 | KYC rejected | host@nearbyescape.in | Failed | 2026-05-19 08:24 UTC | SMTP transient timeout | |
| NTF-90434 | Payout completed | +91-9988776611 | SMS | Sent | 2026-05-19 08:26 UTC | — |
| NTF-90435 | Listing approved | host2@example.com | Push | Skipped | 2026-05-19 08:30 UTC | Push channel coming soon |